Due to its popularity with Windows operating systems, Internet Explorer (IE) is widely used by our customers. However, Ambra's system is least compatible with Internet Explorer. If you have difficulty uploading in IE, please verify that you have an up-to-date version of Java and a compatible version of IE (IE10 or above).
To check your version of Java, please click here and click "Verify Java version". To check your version of IE, click on the gear symbol in the top right corner of your IE browser and select "About Internet Explorer".
If you have verified that your Java and IE versions are up-to-date but continue to experience difficulties uploading in IE, please try uploading in another compatible browser.
More information about Ambra's compatibility with different internet browsers can be found here.
If you need further assistance, please submit a ticket request here.